Privacy Policy

 

At Accrosian Soft Solution Pvt Ltd (https://accrosian.com), we prioritize the privacy and security of your personal and business data. This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with our website, software solutions, and services.

1. Information We Collect

We may collect personal and business information to deliver, improve, and support our software and IT services.

a) Personal and Business Information:
– Contact Details: Name, email address, phone number, and job title.
– Company Information: Company name, size, and industry.
– Service Data: Information provided during product inquiries, demos, or consultations.
– Account Information: Login credentials (for service portals, dashboards, or subscriptions).

b) Technical and Usage Data:
– Device Information: IP address, browser type, operating system, and device type.
– Usage Data: Pages visited, features accessed, and interaction logs (for analytics and troubleshooting).
– Cookies: Used to track user behavior and improve website and software performance.

c) Payment Information:
– We collect necessary financial data (e.g., bank or payment details) for billing and subscription management through trusted third-party payment gateways.

 2. How We Use Your Information

We use the collected data to:
– Provide, maintain, and improve our software products and services.
– Personalize user experience based on preferences and previous interactions.
– Manage user accounts, service subscriptions, and billing.
– Communicate with clients regarding software updates, technical support, and new services.
– Perform system diagnostics and security audits.
– Send marketing or promotional materials (only if you’ve opted in).

3. Data Sharing and Disclosure

We do not sell your data. However, we may share it with:
– Service Providers: For hosting, payment processing, and technical support.
– Business Partners: If working jointly on solutions or project implementations.
– Legal Authorities: If required by law or to protect the company’s legal rights.

All third parties with whom we share data must comply with strict data privacy standards.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:
– Monitor website traffic and user engagement.
– Provide a seamless experience across our platforms.
– Identify and fix technical issues.

You can manage or disable cookies via your browser settings, but this may limit some functionalities of our website.

5. Data Security

We implement robust security measures to protect your data, including:
– Encryption: Secure transmission and storage of sensitive data.
– Access Control: Limiting access to authorized personnel only.
– Regular Security Audits: Monitoring for vulnerabilities and threats.
– Data Backup: Ensuring data recovery in case of system failure.

6. International Data Transfers

If you access our services from outside of India, please note that your data may be transferred and processed in India or other countries. We ensure appropriate safeguards are in place for such international transfers.

7. Your Rights

Depending on the applicable laws (e.g., GDPR), you may have the following rights:
– Access: Request details of personal data we hold about you.
-Correction: Correct inaccuracies in your data.
-Deletion: Request deletion of your data (subject to legal and business needs).
-Portability: Receive a copy of your data in a structured format.
-Objection: Object to the use of your data for direct marketing.

To exercise your rights, please contact us at info@accrosian.com

8. Data Retention

We retain personal data only for as long as necessary to:
– Fulfill our contractual and service obligations.
– Comply with legal requirements.
– Resolve disputes and enforce agreements.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before sharing your data.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices or legal obligations. Updates will be posted on this page, and the “Effective Date” will be revised accordingly.

 

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, contact us:

Accrosian Soft Solution Pvt Ltd
Email: info@accrosian.com
Phone: (+91) 891 735 5825